Privacy Policy
Network Finance is committed to protecting the privacy of our clients, customers and visitors to our website. This Privacy Policy demonstrates our commitment by disclosing to you the ways in which we deal with your personal information.
What information we collect
The personal information that we collect from and hold about our clients includes:
- Full Name
- Address
- Telephone Numbers (including home, work and mobile)
- Email addresses
- Financial details
- All other information in connection with your finance applications
If you do not wish to provide the information which we request we may not be able to provide the service to you that you have requested, or process any credit application that you have submitted to us for approval.
Use and Disclosure of your Personal Information
Your personal information may be used: -
- to provide the services which you have requested from us.
- to administer and manage those services including charging, billing and collecting debts.
- for marketing purposes by adding you to our marketing database to receive promotional and educational material, invitations to functions and seminars, and our various newsletters.
- to inform you of ways the services provided to you could be improved.
- to conduct appropriate checks for credit-worthiness and for fraud.
- to research and develop our services.
- to gain an understanding of your information and communication needs for us to provide you with a better service; and
- to maintain and develop our business systems.
If you do not wish to receive promotional material from us, please telephone Craig Titmus on 1300 367 369 and we will delete you from our mailing list immediately. Alternatively, you can email your request to us via office@networkfinance.com.au.
Please note that Network Finance does not sell its client list to any third parties.
The purposes for which we use your personal information include: -
- the purpose for which you provided it to us.
- for related secondary purposes.
- where otherwise required by law.
- purposes to which you consent.
- the purpose for which you provided it to us.
- for related secondary purposes.
- where otherwise required by law.
- purposes to which you consent.
A “related secondary purpose” includes disclosing your personal information for: -
- the purposes of defending existing or anticipated legal proceedings (by disclosing information to a lawyer).
- insurance purposes.
- exchanging information with a subsidiary entity of Network Finance and our agencies.
- quality assurance purposes; and
- other related purposes.
The people/organisations to which we disclose information include:-
- our staff members
- outsourced service providers who manage the services we provide to you, including: -
- billing and debt-recovery services
- information technology services
- your authorised representatives
- credit reporting and fraud checking agencies
- credit providers for credit related purposes such as creditworthiness, credit rating, credit provision and financing
- our professional advisers, including our accountants, auditors and lawyers
- government and regulatory authorities and other organisations, as required or authorised by law
Organisations involved in:
- a transfer/sale of all or part of our assets or business (including accounts and trade receivables)
- managing our corporate risk and funding functions (e.g. securitisation)
- other telecommunication and information service providers
- our related companies.
Access to your Personal Information
You can request to access the personal information we hold about you if you wish to do so. We will take reasonable steps to provide you with access if we are able to do so. If we are unable to provide you with access, we will explain why. We also reserve our rights to charge a fee for searching for and providing access to your information.
To request access please email Craig Titmus at craigt@networkfinance.com.au or call 1300 367 369.
Security of your Personal Information
Network Finance is committed to protecting your personal information from misuse, loss, from unauthorised access, modification and disclosure and will take all reasonable steps to ensure this.
Disposal and Destruction of your Personal Information
If we no longer need to hold your personal information, we will take reasonable steps to destroy or permanently de-identify that information.
Complaints
If you have a question, comment or complaint regarding our privacy policy or procedures, you should review our complaints policy (available on this website) and then contact Craig Titmus during business hours on 1300 367 369 or email craigt@newtworkfinance.com.au.
Changes to this Policy
From time to time, it may become necessary for us to review or amend this policy, and we reserve the right to do so. Any changes will be made as and when required, and we will advise you of any changes by posting an updated version of our policy on our website, www.networkfinance.com.au. An up-to-date copy of this policy will be available in hard copy on our website at all times.
Use of our Website
Automatic collection of your Personal Information
When you visit our website, our Internet Service Provider (ISP) automatically records the following information about you for statistical purposes:
- your server address
- the website you visited immediately prior to ours
- your domain name
- the date and time of your visit to our website
- the pages you accessed and the information or documents you downloaded, and
- the type of browser you used.